Terms & Conditions
Last updated: April 1, 2023
Welcome to the BrookLinenWorks website located at brooklinenworks.sbs (Site). By accessing or using our Site, you agree to be bound by these Terms & Conditions (Terms). If you do not agree to all of these Terms, do not use our Site.
1. Use of Site
You may use the Service only in accordance with and subject to these Terms and the Privacy Policy. Once you complete and submit your registration, you have opted in to receive email communication from us.
2. User Conduct
Users agree not to use the Site to post or transmit any material that is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violative of any law.
3. Orders
All orders placed through the Site are subject to BrookLinenWorks's acceptance. We may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, without liability to you or anyone else.
4. Payment
All transactions made through the Site are processed in £. By placing an order, you represent and warrant that the payment information provided by you is accurate and that you will promptly notify BrookLinenWorks of any changes to such information.
5. Product Description and Pricing
We strive to ensure that all details, descriptions, and prices of products appearing on the Site are accurate. However, errors can occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible.
6. Delivery
Delivery will be made to the address specified by you on the completed order form. All delivery times quoted on the Site are estimates only, based on availability, normal processing, and delivery companies.
7. Cancellations and Refunds
You may cancel your order for any reason up to the point of dispatch and you will not be charged. After the dispatch, cancellations will be treated as a return and you will be responsible for the cost of return shipping.
8. Return Policy
All sales are final. However, if the product received is not what was ordered or is damaged, BrookLinenWorks will replace the product or refund the purchase price, at our discretion.
9. Intellectual Property
All content included on the Site, such as text, graphics, logos, images, as well as the compilation thereof, is the property of BrookLinenWorks and is protected by copyright and trademark laws.
10. Modification of Terms
We reserve the right to change, modify, add, or remove portions of these Terms at any time, without prior notice. Please check these Terms regularly to ensure you are aware of any changes.
11. Governing Law
These Terms and your use of the Site are governed by the laws of United Kingdom, without regard to its choice of law provisions. The courts of general jurisdiction located within London, United Kingdom, will have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning these Terms.
Contact Information
For any questions regarding these Terms or your dealings with the Site, please contact us at:
BrookLinenWorks
WC2E 9HA, 43 Bedford Street, Westminster, London, United Kingdom
Phone: +44 20 7946 0958